Automotive Customer Specific Requirements

Course Description

Live, instructor-led remote training that provides a thorough understanding of the additional quality management requirements from Original Equipment Manufacturers (OEMs). Participants will gain a detailed understanding of the CSR’s purpose and structure, how they integrate with ISO 9001:2015 and IATF 16949:2016 requirements, and methods for applying them within an organization (including how CSRs should be integrated into documents, checklists, records, etc.).

Who Should Take It

Individuals with responsibility for management, operation, implementation or maintenance of an IATF 16949:2016 QMS.  This includes, but is not limited to:

• Those responsible for implementing an IATF 16949:2016 quality management system within their organization.
• Members of key functional groups supporting the implementation of IATF 16949:2016.
• Senior Management
• Quality Managers & Management Representatives
• Members of the Quality Team and/or Internal Audit Team
• Process Engineers and Quality Engineers
• IATF 16949:2016 Auditors, Quality Professionals and Consultants

Course Content

• Introduction to Automotive Customer Specific Requirements
• Relationship between ISO 9001, IATF 16949, and the Customer Specific Requirements
• ISO 9001, IATF 16949 & CSRs – Section 4: Context of the Organization
• ISO 9001, IATF 16949 & CSRs – Section 5: Leadership
• ISO 9001, IATF 16949 & CSRs – Section 6: Planning
• ISO 9001, IATF 16949 & CSRs – Section 7: Support
• ISO 9001, IATF 16949 & CSRs – Section 8: Operation
• ISO 9001, IATF 16949 & CSRs – Section 9: Performance Evaluation
• ISO 9001, IATF 16949 & CSRs – Section 10: Improvement
• Integrating and auditing Customer Specific Requirements

Prerequisites

Participants are expected to possess a good working knowledge of the IATF 16949:2016 requirements of automotive quality management systems.