6 Keys To Improvement – Part 2

“Improvement” is one of the 7 management principles outlined within ISO 9001:2015 and is a fundam…

6 Keys To Improvement – Part I

“Improvement” is one of the 7 (now modified) quality principles outlined within ISO 9001:2015, and..

Quality Failure – The Global Financial Crisis

How do you even begin to dissect the myriad of events leading up to the Global Financial Crisis?…

The Value Of Teamwork

The CEO of a toothpaste factory was made aware of a growing problem: they were increasingly shipp…

Emergency (Risk) Management Preparedness – The Basics (Part 2)

In Part 1 we laid some groundwork by reminding ourselves that emergency and risk management, at a…

Emergency (Risk) Management Preparedness – The Basics (Part 1)

September is Emergency preparedness month and there was probably never a time that this was more…

The Practical Process Approach (Part 3)

In Part 2 of this series of articles we began to get into the details of identifying your organi…

The Practical Process Approach (Part 2)

The last article we did was to provide general information on process approach. Now we would like…

The Practical Process Approach (Part 1)

A couple of months ago a U.S. government lab sent shipments of “dead” Anthrax virus to 9 differen…



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