Our Team

We are a team of dedicated professionals, ready to do what ever it takes to help you manage your business.

Management Team

Ted Annis

Ted Annis

President & Executive Director

Peter Annis

Peter Annis

Director - Business Development

Elizabeth Annis

Elizabeth Annis

Director - Customer Service

Tammie Wheeler

Tammie Wheeler

Event Coordinator

Susan Rutherford

Susan Rutherford

Marketing Director

Trainers & Consultants

In order to provide the best possible service, The Business Resource Centre has gathered together a group of professionals who have a similar philosophy in service provision and business integrity. Our associates are honest, hardworking individuals who consider it a privilege to be able to pass along to others their knowledge and expertise.

Ted Uffen

Iain Hastings

Jim Moran

Ken McCuaig

Noelle Baker

James Pickard

Wayne Greenlay

Gordon Forest

Farhad Ghani

Brent Annesty

Idris Bazizi

Kathryn Macleod

Daniel Kishchuk

Dan Leblanc

Bob Blazewicz

Mark Hammar

Chris Butterworth

Rashid Hussain

Vitorio Stana

Dave Nowosad

Lisa O’Hara

Amjad Rana

Ted is the Executive Director of The BRC, handling the company’s day to day operations with a focus on project management, sales & marketing. Ted is a graduate of Princeton University and has over 20 years experience in business and consulting services, including leading the global marketing efforts for ALK Technologies’ consumer solutions.  He lives in Guelph, Ontario, and when not in the office you will find Ted and his wife chasing their three young children.

As President of The BRC from 2005 to 2011, Peter established The BRC’s reputation as a customer-oriented service company focused on delivering value to clients and establishing long-term relationships.  He has 40+ years of business experience include Owner of a retail chain, Councillor of the City of Belleville, Ontario and Special Assistant to the Canadian Minister of Agriculture.  When not hard at work you can find Peter driving, chipping and putting.

Elizabeth is the smiling face of The BRC, working directly with customers to identify their needs and create a first class experience from start to finish.  A Director with The BRC since 2001, Elizabeth’s unmatched customer service and problem solving skills have been honed over 40+ years of experience as owner and operator of service-oriented businesses.  With Elizabeth at the helm, you know you’re in good hands.  When not in The BRC office, Elizabeth is most likely tending her award-winning garden or walking with her cocker spaniel, Zoe.

As The BRC’s Event Coordinator since 2005, Tammie is responsible for the planning and logistics of The BRC’s public courses, on-site trainings and consulting engagements.  Tammie’s friendly communication and attention to detail ensures that each client’s event runs smoothly with the proper organization and support.  When she is not hard at work coordinating BRC events, chances are you will find her doting on her twin grandchildren.

As Marketing Director, Sue is responsible for organizing and supervising The BRC’s marketing team, supporting client relationships, and marketing The BRC’s public courses and training/consulting services.  Sue excels at helping clients to find training and consulting services that fit their needs and deliver value to their organization.  Outside of the office, Sue enjoys pampering her dogs and spending time at the cottage.

Ted’s extensive experience in business contributes strongly to his global understanding of the importance of Quality in all fields.  His ability to impart his expertise is a major strength when dealing with the demanding requirements of ISO standards. His congenial personality and attention to detail contribute to a unique ability to readily adapt to the situation at hand, whether consulting on site or teaching in a public training venue.

Ted has a degree in Mechanical Engineering Technology and is a certified ISO 9001, 14001, 18001 & IATF 16949 Lead Auditor with over 25 years experience in senior management positions with large corporations.  His military experience includes work with ISO 17025 and the specification of laboratory equipment and procedures.  Ted also has significant experience in ISO 13485 and has helped several companies achieve ISO 9001/13485 registration, meet FDA requirements and complete regulatory submissions to Health Canada.

Iain is a highly skilled, results driven consultant with a successful track record in business, process and operations management. He is a member of the Program Advisory Committee in The School of Engineering Technology at ConestogaCollege where he has written and delivered numerous courses in the quality field.

Iain’s combined experience in business, industry, and in-class teaching makes him an ideal consultant and instructor in the areas of Quality Management, Project Management, Quality Skills & Tools, Continual Improvement, and a variety of statistical and analytical methods.  From consulting projects focused on improving systems and processes, to team workshops and general course instruction, Iain’s ability to organize complex concepts and relate them in a simple, structured fashion makes him one of The BRC’s most popular and in-demand consultants.

Jim Moran has been a business educator since 1977. He has written articles for a number of business publications, radio shows and hosted the TV talk show “How’s Business?”

Since 1992, Jim has implemented dozens of full ISO Management Systems for ISO 9001, ISO 14001, ISO 17025 and Integrated systems that include more than one set of requirements. His training experience includes a variety of subjects related to these and other Standards – ISO 13485 & ISO 15189 (Medical Labs) and OHSAS 18001 – Health and Safety, as well as CSA Z1000.

As an ISO trainer and consultant with over 25 years of experience, Jim is a skilled consultant and trainer with a proven track record of helping businesses streamline and simplify ISO process, audits, and re-certifications.

Ken McCuaig is an ISO Management Systems consultant who has held the position of Operations Manager for an International ISO Registrar over a number of years.   With the background of a professional engineer with a Bachelor of Engineering degree from the Royal Military College, Ken has completed over 400 registration audits and assisted companies with training, consulting and implementation services for the ISO 9001, IATF 16949, ISO 14001, ISO 45001 and API Spec Q1 standards as an internationally recognized Lead Auditor.

He has extensive training and experience in scheduling, equipment maintenance and logistic support, Lean Manufacturing techniques and years of experience working with companies in the oilfield sector.

Noelle is a detail-oriented and customer-focused professional with a successful track record in engineering, project management, quality management and process improvement. She is also a Professor at Conestoga College School of Engineering and IT, where she has developed and delivered numerous courses in the quality field.

Noelle’s combined experience in business, industry, and in-class teaching makes her an ideal consultant and instructor in the areas of Statistics, Design of Experiments, Lean Six Sigma, Project Management, Root Cause Analysis, Structured Problem Solving, the Core Tools, and similar disciplines. From consulting projects focused on improving systems and processes, to team workshops and general course instruction, Noelle has a unique ability to organize complex concepts and relate them in a simple, structured fashion.

Jim has over 17 years of executive management and project management experience in a diverse range of industries including IT, aerospace & defence, engineering, and manufacturing.  His engaging style enables him to deliver a variety of custom designed seminars, workshops, and instructor-led courses.  Likewise, his analytical skills, strategic vision, and operational acumen have helped many companies to thrive and prosper in their respective markets.

His quality experience includes a wide variety of training, consulting and implementation services for a wide range of clients in different industries.  Jim’s emphasizes efficient systems that are effective and appropriate, and his pragmatic approach maximizes the value returned to the organization.

Wayne Greenlay’s professional career includes over 30 years service in the Royal Canadian Mounted Police, where he served as Manager of National Quality Assurance.  Wayne combines this experience with his Masters degree and years-long involvement in quality associations and councils to offer BRC Clients a wealth of knowledge and insight into quality activities, processes and systems.

His areas of focus include system implementations and the delivery of public and on-site training courses on the subjects of quality management systems, laboratory quality and quality assurance, as well as environmental and health & safety management systems.

Holding a Bachelor of Science degree and a Certificate in Management, Gordon specializes in total quality management and the implementation, auditing and support of Management Systems.

Gordon’s nearly 20 years as head of Quality Assurance for Johnson & Johnson Products Inc., combined with his work conducting registration audits for certification bodies and his more than 25 years as a consultant, gives him a unique perspective into the world of Quality Management from a number of different angles.

His range of expertise covers a number of different disciplines and standards, including ISO 9001, ISO 14001 (environment), ISO 13485 (medical devices), ISO 17025 (testing & calibration), Pharmaceutical GMPs, ISO 22000 (food safety), and more.  Gordon’s extensive experience in business contributes strongly to his global understanding of the importance of Quality in all fields, and his many years as a trainer have honed an ability to effectively impart his skills to others.

In addition to classroom instruction on quality management subjects, Gordon specializes in hands-on project work related to quality implementation, auditing, maintenance, and ongoing system management.

Farhad is a highly skilled, results driven consultant with experience in a wide variety of quality standards/disciplines, and an extensive knowledge of industrial operations. In his over 20 years as a Quality Management Consultant, Farhad has implemented more than 90 managements systems across different industries, and has carried out more than 300 audits.

Farhad’s training includes a Bachelor of Science in Mechanical Engineering and a Diploma of Technology in Quality Assurance.  He is also an ASQ “Certified Quality Engineer” and “Certified Quality Auditor”, and a Lead Auditor of several quality standards.  Add to this his 17 years of professional work in engineering and quality control, along with 20+ years as a consultant working with a variety of clients, and you get a sense of the practical experience and knowledge that Farhad brings to every audit, training course, and implementation project.

Over 20+ years, Brent has worked on all sides of the quality industry…from Quality Assurance within organizations, to a Lead Auditor for an international registrar and a trainer/consultant to organizations in the areas of Quality, Health & Safety, and the Environment.  He has worked with businesses in a variety of industries that include textiles, fabrication, manufacturing, telecommunications, construction, aerospace and many more.

Brent’s upbeat, interpersonal style and presentation skills have helped him to develop an excellent reputation and rapport with clients.

Idris Bazizi has over 25 years experience working with Quality, Environment, and Health & Safety management systems and standards.  His wide-ranging experience includes professional work in a variety of industries, the implementation of environmental and health & safety systems in a number of organizations, and over 15 years as an independent consultant and registrar auditor.

Fluent in 4 different languages fluently (English, French, German and Arabic), Idris offers international experience that includes a Bachelor of Science degree earned in Germany, professional work in Algeria, and many years as a registration auditor for QMI-SAI and Intertek in North America.

Idris combines this broad range of experience with a well-developed expertise in integrated management systems to offer all of our clients significant insights into their operations.

As a Quality Assurance Specialist with a background in public and private sector organizations, Kathryn has over 20 years of experience as a consultant in the fields of Quality, Human Resources and Marketing.

A graduate of Dalhousie University, Kathryn has her certificate in Public Relations from Kings College. She has been a Certified Quality Auditor with the Canadian Standards Association since 1992 and is a member of Toastmasters International.

As a Quality Assurance Specialist with extensive experience working with both public and private sector organizations, she has an excellent track record in fields related to ISO 9001, 14001, 13485, 22000 & HACCP, ISO 45001/CSA Z1000, as well as the AS9000 Aerospace standards.

Kathryn has also published numerous quality articles in International newsletters, developed videos for television and given interviews on radio.

Dan is a Professional Engineer, a Certified Management Consultant, an ASQ Certified Quality Auditor, and is qualified as a Quality System Lead Auditor…conducting audits for an international registrar.  His training and consulting experience covers subjects from Quality Management to Problem Solving, Process Improvement and Production/Operations Management.

Dan has a B.Sc. and MBA from the University of Saskatchewan, where he is a sessional lecturer on Production and Operations Management and Total Quality Management.  He is also a founding member of the Project Management Institute (PMI) North Saskatchewan Chapter.

With more than 20 years in quality, Daniel is an exceptional, senior Quality Management professional whose experience covers all sides of the quality industry.  This includes implementing and maintaining business management systems from within world-class organizations, carrying out third-party audits for international registrars, and providing consulting and training services to client companies.

Daniel is an excellent communicator with strong technical and problem-solving skills, and places an emphasis on helping organizations establish and maintain systems that add value and support business objectives. His areas of expertise include ISO 9001 quality management, ISO 14001 Environmental Management, and AS 9100 quality management for aerospace.

Daniel’s significant Aerospace experience includes time with DND as well as business and industry. He is a Certified Aerospace Industry Experienced Auditor, qualifying him to conduct 3rd party registration audits of AS 9100 Rev. D quality management systems. Dan is also a trained AS 9100 Lead Auditor and has extensive, practical knowledge of the special requirements required within the aerospace and aviation industries.

Bob has over 25 years of industry experience using Geometric Dimensioning and Tolerancing (GD&T) in mechanical design, supervision, inspection, project engineering and training.  This experience has provided him with in-depth knowledge of all aspects of the design/manufacturing industry.

Since 1997 he has trained thousands of personnel from the aerospace and automotive sectors across Canada, USA and Mexico, and also teaches GD&T and Advanced GD&T courses at the college level.

Mark has over 20 years’ experience as a Quality, Environmental, and Health and Safety professional, with technical and management expertise across a broad range of standards and disciplines. His skillset includes a variety of international standards spanning several industries, including AS9100 quality management requirements for aviation, space and defense organizations.
Mark is also a highly sought-after technical writer and freelance author, providing expert insight and thought leadership related to ISO 9001, ISO 14001, ISO 45001, and AS 9100. His writing credits include publication of a book titled Applying AS9100 Rev. D: The Hassle-Free Approach to Implementing an Aerospace QMS for Small Businesses.

Chris is a highly skilled, results-driven consultant with extensive professional experience in manufacturing operations. As a Six Sigma Master Black Belt, he is particularly effective at problem solving and process improvement, especially regarding complex and/or elusive problems.
In addition to consulting and project work, Chris is a part-time instructor at the British Columbia Institute of Technology (BCIT) on the subjects of Design of Experiments, Quality Assurance and Lean Six Sigma.
From consulting projects focused on improving systems and processes to team workshops and general course instruction, Chris possesses the ability to organize complex concepts and relate them in a simple, structured fashion. Chris’ diverse background in industry and in-class teaching makes him an ideal consultant and instructor in the areas of Quality Management, Quality Skills & Tools, Continual Improvement, Lean Six Sigma, and a variety of statistical and analytical methods.

Rashid boasts more than 15 years as a diversely qualified auditor, consultant, and trainer with broad experience in ISO 9001 (quality), ISO 14001 (environment), OHSAS 18001 (health & safety), and IATF 16949 (automotive).

Rashid is a Lead Auditor for all of these management system standards and has wide-ranging experience in conducting 3rd party registration audits across a variety of industries. In addition to his work as a registrar auditor, Rashid has a background as a Quality Manager within an international company, as well as many years experience as an independent consultant working with organizations of all sizes.

An ASQ Certified Quality Auditor, Rashid also possesses an MBA, a post-graduate degree in Quality Management, and a Masters in Total Quality Management. His combination of extensive quality-specific education and training, real industry experience and work as a registrar auditor allows Rashid to give The BRC’s clients a truly unique perspective on quality management.

In addition to classroom instruction on quality management subjects, Rashid specializes in hands-on project work related to audits, quality implementation, maintenance, and ongoing system management.

Vitorio is a Senior Professional Engineer, Consultant and Trainer with over 30 years of experience in integrated business management systems that include ISO 9001, ISO 14001, AS9100, AS9110, and AS9120). Over 20 of these years have been in Aviation and Defence, including research, design, engineering, manufacturing, testing, training and auditing.

Vitorio has built productive and long-lasting relationships with Canadian, American and other aviation partners, customers, regulatory and statutory bodies, and industry stakeholders. He has extensive experience in developing, implementing, managing and auditing management systems and special processes (e.g. chemical, heat treat, metal-bond/composite, testing, and more).

In addition to his work providing consulting and training support to BRC clients Vitorio is an Adjunct Professor at UBC where he teaches Project, Quality, Risk Management as part of the Mechanical Engineering Faculty for Naval Architecture and Marine Engineering Master of Engineering Program.

With over 40 years in the military and industry, Dave offers a wealth of quality management experience in manufacturing and aerospace. His military career spanned 28 years and progressed from apprentice (Private) to senior officer (Major) through increasingly demanding roles in leadership, instructional and technical positions from which he gained extensive experience in the fields of aircraft and gas turbine engine engineering and maintenance, quality management systems, and personnel management.

Dave followed his military service with a second full career as a leader in the defense and energy industry, directing quality management activities for an international provider of gas turbine engine maintenance and overhaul.

His combination of military and industry experience give Dave a unique perspective and set of skills that deliver high value to BRC clients.

Lisa is a seasoned professional with over 20 years of experience in the implementation, management and oversight of management systems. Lisa’s extensive work in the areas of quality and environmental management includes leading cross-functional teams, implementing systems for risk management and product launch, and the use of various problem-solving techniques to address both internal and customer issues.

In addition to classroom instruction on quality and environmental management subjects, Lisa specializes in hands-on consulting projects related to internal audits, problem-solving and continual improvement, and risk management. Her professional career includes Environmental Management and Quality Management in automotive manufacturing, as well as Quality leadership roles in materials manufacturing.

As a Chemical Engineer with an extensive background in quality management and medical device quality management, Amjad uses his unique combination of education and regulatory expertise to assist organizations with meeting customer and regulatory requirements.

Amjad possesses a Bachelor of Engineering degree in Technical Chemistry and is a certified Lead Auditor with experience in quality management systems consulting, implementation and training, as well as medical device regulatory requirements of the FDA, Health Canada and the EU.



Monday: 9am-5:30pm EST
Tuesday: 9am-5:30pm EST
Wednesday: 9am-5:30pm EST
Thursday: 9am-5:30pm EST
Friday: 9am-5:30pm EST
Saturday: CLOSED
Sunday: CLOSED